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How I built an open-source WhatsApp claims bot for insurers in the DRC
How I built an open-source WhatsApp claims bot for insurers in the DRC In Kinshasa, nobody fills in an online claim form. If your car is hit by a minibus on Boulevard du 30 Juin, you take photos and send a WhatsApp message to whoever you know at your insurer. That message lands on a personal phone…